Razor - a communications consultancy, specialising in crisis, risk & issues management
  • Home
  • Our Network & Partners
  • Services
  • Approach
  • Training
  • People
  • Alliances
  • Track record
  • Crisis & Issues
  • News
  • Insights
  • Opportunities
  • Contact Us
Razor - a College Hill Company

Services - protecting reputation

Prepare

Audit/health check

Risk assessment

Scenario planning

Positioning development

Manual development

Resource creation

Training

Simulations

Issues monitoring

Influencer relations

Media relations

Handle

Strategy and facilitation

Crisis centre coordination

Partner coordination

Press office support

Internal communications

External communications

Risk reviews

Crisis media training

Crisis team coaching

Repair

Debrief and evaluation

Procedure and resource review

Relaunch and remedial communications

Refresher media training

Strategy development

« Return to Crisis & Issues Wheel

Crisis media training

During an incident or crisis period, key spokespeople will need to rehearse messages and develop a positioning. Saying nothing is rarely, if ever, an option. Even if the crisis is not yet full blown, you need to have your story clear and be prepared to take questions on it.

Razor has media trained clients all over the world and coached senior spokespeople to deal with highly complex issues in front of the camera. You’ll get practical tips and support every step of the way, whether it’s a controversial corporate issue, a major structure change in your multi-national or a product recall that is testing consumers’ trust.