Razor - a communications consultancy, specialising in crisis, risk & issues management
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Razor - a College Hill Company

Services - protecting reputation

Prepare

Audit/health check

Risk assessment

Scenario planning

Positioning development

Manual development

Resource creation

Training

Simulations

Issues monitoring

Influencer relations

Media relations

Handle

Strategy and facilitation

Crisis centre coordination

Partner coordination

Press office support

Internal communications

External communications

Risk reviews

Crisis media training

Crisis team coaching

Repair

Debrief and evaluation

Procedure and resource review

Relaunch and remedial communications

Refresher media training

Strategy development

« Return to Crisis & Issues Wheel

External communications

There may be many other key audiences - suppliers, customers, consumers, influencers, government bodies, official bodies (such as the Food Standards Agency, for example) and others. Communication with them needs to be planned and made consistent, often involving briefings to teams in your organisation. We can advise on and help implement programmes of this nature, against the clock.