Razor - a communications consultancy, specialising in crisis, risk & issues management
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Razor - a College Hill Company

Services - protecting reputation

Prepare

Audit/health check

Risk assessment

Scenario planning

Positioning development

Manual development

Resource creation

Training

Simulations

Issues monitoring

Influencer relations

Media relations

Handle

Strategy and facilitation

Crisis centre coordination

Partner coordination

Press office support

Internal communications

External communications

Risk reviews

Crisis media training

Crisis team coaching

Repair

Debrief and evaluation

Procedure and resource review

Relaunch and remedial communications

Refresher media training

Strategy development

« Return to Crisis & Issues Wheel

Procedure and resource review

Following a full debrief, we will work with your organisation to help you undertake a thorough review of procedures and resources and will make recommendations about how these can be adapted in light of the learning from the crisis event. This may involve redrafting documents, undertaking further media training, recruiting more spokespeople or making recommendations about the materials, equipment and use of facilities in the future.